Delete Your Account

How to request deletion

You can delete your MilestoneMaster account directly in the app: open Profile → Data → Delete account, confirm, and it's done immediately — no waiting on email. If you'd rather not use the app, or can't sign in, email us instead:

1. Send an email to privacy@milestonemasterapp.com from the email address you use to sign in to MilestoneMaster — that's how we confirm the request is really yours.
2. Use the subject line "Delete my account."
3. We'll reply to confirm we've received it, and complete the deletion within 30 days.

What gets deleted

• Your account and sign-in credentials
• Your email address and profile details
• Every goal you've created — outcome, habit and project — along with its progress entries, milestones and steps
• Your conversations with the Coach
• Usage records tied to your account (what tracks the Coach's fair-use limits)
• Your subscription status record in our own systems (see below for what Google Play keeps separately)

This is permanent — once processed, we can't recover it for you. Deleted data may still persist for up to 7 days in our encrypted daily database backups before those backups themselves age out and are permanently removed.

What's retained, and why

• Bug reports and feedback you've submitted — for example, reporting a Coach message — are kept so we can keep improving the app, but at the same time your account is deleted, we disconnect them from your account and email. We can no longer tell they were yours.
• Purchase and subscription records. MilestoneMaster doesn't process in-app purchases yet; once Pro subscriptions launch, Google Play (and our subscription platform, RevenueCat) will keep their own billing and purchase records under their own policies. That data lives outside our systems, so deleting your MilestoneMaster account doesn't delete it — contact Google Play directly for your purchase history.
• Legal and safety obligations. If we're required to keep something to comply with the law, resolve a dispute, or enforce our agreements, we retain only what's needed for that purpose.

Delete specific data without deleting your account

You don't have to delete your whole account to remove something specific.

Delete a goal, in the app

Goals are deleted permanently through the app's Archive step: open the goal, tap its overflow menu, and choose Archive. Then, from the Goals tab, expand the Archived section, tap the overflow menu on that goal, and choose Delete permanently — confirm once and it's gone. This permanently removes the goal along with its progress entries and milestones, and, for project goals, its steps. It does not delete any Coach conversations that mentioned the goal — those messages stay in your Coach history, they just stop being linked to that specific goal — and it has no effect on your account-level usage records, which aren't tied to any single goal to begin with.

Clear your Coach history, in the app

Open Profile → Data → Clear Coach history and confirm — this permanently deletes every message in your Coach conversation immediately. It does not delete your account, your goals, or your usage records.

Delete something else, by email

For anything the app doesn't have a delete control for yet, email privacy@milestonemasterapp.com from your account's email address, describing what you'd like removed. We handle it the same way as an account deletion request: acknowledged within 3 business days, completed within 30 days.

Data deleted this way follows the same retention as above: it's gone from our live database once we process it, and may still persist for up to 7 days in our encrypted daily backups before those age out too.

See also our Privacy Policy and Terms of Service. Questions about this page: privacy@milestonemasterapp.com.